Be Environmentally Conscious with Noritz Tankless Green Water Heaters

PRIVACY POLICY

Last Updated: 8/16/2010

Welcome to www.noritz.com (this "Site"), operated by Noritz America Corporation, a California corporation ("Noritz"). Please read the terms and conditions (the "Terms of Use" and "Terms of Sale") which appear on http://www.noritz.com/terms_of_use/ before using this Site. Noritz respects and understands the importance of the privacy of visitors to this Site. This privacy policy (the "Privacy Policy") is designed to explain Noritz's policies and procedures regarding personal information collected on this Site.

1. PERSONAL IDENTIFYING INFORMATION. We collect personal identifying information from you in a number of ways when you visit our Site, including your name, street or email addresses, phone numbers, credit card number, delivery locations, or any other information which, when used by itself or with other data, might identify you individually ("Personal Identifying Information").? Noritz may use the Personal Identifying Information to offer you the opportunity to receive notices regarding other products or services of Noritz or the products or services of our affiliates or other third parties and to further personalize your experience on this Site and with Noritz. The Personal Identifying Information is used only for Noritz's legitimate business interests, to establish customer credit, to fulfill contracts for services and the sale of parts, for billing functions, to answer customer questions and to comply with applicable laws and regulations. If Noritz requests the Personal Identifying Information, Noritz agrees to maintain the confidentiality of the Personal Identifying Information in accordance with applicable state and federal laws and regulations.

2. COOKIES. As part of offering and improving Noritz's products and/or services, Noritz may also automatically collect certain information through the use of "cookies." A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Cookies can make the use of this Site easier by saving status and preferences about this Site. Some parts of this Site, where you are prompted to log-in or that are customizable, may require that you accept cookies. Cookies by themselves cannot be used to find out the identity of any user, but if we link cookies to personal information, we will treat this information as Personally Identifying Information. Most browsers are initially set to accept cookies, but users can change the setting to refuse cookies or to be alerted when cookies are being sent.

3. DISCLOSURE. Noritz and its affiliates and subsidiaries use Personal Identifying Information for Noritz's business purposes and in a manner consistent with the policies of Noritz and applicable state and federal laws and regulations. Noritz does not sell, rent or disclose your Personal Identifying Information to any third party, except as described in this section. Noritz may contract with reputable vendors to assist Noritz in processing information or delivering the goods and services that Noritz's customers order. We require vendors to enter into agreements that have contractual restrictions against using or selling the Personal Identifying Information for any purpose other than helping Noritz to provide the products and services. Noritz may provide aggregate statistics about Noritz's customers, sales, online traffic patterns and related information to reputable third parties, and nothing herein restricts the sharing of aggregated or anonymized information that does not directly identify you. Noritz may also disclose your Personal Identifying Information in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition, or in any other situation involving the transfer of all or part of Noritz's business assets. Finally, we may share Personal Identifying Information if required by law or in response to lawful requests or legal processes.

4. YOUR CONTROL. You may "opt out" of receiving marketing or promotional emails from us by following the instructions in those emails or by emailing marketing@noritz.com. If you opt out, we may still send you non-promotional emails. You may also request to have your Personal Identifying Information removed from Noritz's current customer database by emailing marketing@noritz.com. However, for Noritz's record keeping purposes, Noritz will retain the Personal Identifying Information you submitted for any previously completed contractual transactions.

5. YOUR USE. By using this Site, you agree not to disrupt or intercept Noritz's electronic information posted on this Site or on any of Noritz's servers. You also agree not to attempt to circumvent any security features of this Site and to abide by all applicable local, state, federal and international laws. In the "Registration," "Contact Us," and "Online Payment" sections of this Site, Noritz asks for some Personal Identifying Information, but this information will only be used by Noritz to process your online payment, to respond to your questions, comments or inquiries, to notify you about updates, products, services, activities, or upcoming events, or for any other purpose for which the information was collected. By using this Site, you consent to the collection and use of this information by Noritz.

6. SECURITY. Noritz is committed to providing reasonable measures, such as password protection, to protect your Personal Identifying Information from any unauthorized access or disclosure. However, when you transmit any Personal Identifying Information, including medical information, through any of the pages on this Site, your Personal Identifying Information is not encrypted before being sent over the Internet. There is no absolute guarantee of security or of privacy.

7. CHANGES TO THE PRIVACY POLICY. Noritz reserves the right, at any time and without notice, to add to, change, update or modify the Privacy Policy simply by posting such change, update or modification on this Site. If Noritz decides to change the Privacy Policy, Noritz will post those changes on this Site so that you can be aware of what information Noritz collects, how Noritz uses it and under what circumstances Noritz discloses it. Any such change, update or modification will be effective immediately upon posting on this Site and your use of this Site.

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